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Toysent
  • +447870818114

Terms of service

Terms of Service

Welcome to Toysent. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. Company Information

Toysent
111 Kersehill Cres
Abbots Wynd
Falkirk FK2 9GJ
United Kingdom

Email: contact@toysent.com
Phone: +44 7870 818114

2. Eligibility

By using our website and placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

3. Orders

All orders are subject to acceptance and product availability. After placing an order, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, pricing errors or product availability.

4. Prices and Payment

All prices displayed on our website are shown in the applicable currency and include any applicable taxes unless otherwise stated.

Payment must be completed in full before your order is processed and dispatched.

5. Shipping and Delivery

  • Orders are processed within 1–2 business days.
  • Estimated delivery time is 2–5 business days.
  • Shipping times are estimates and may vary due to circumstances beyond our control.
  • Free standard delivery is available within the United Kingdom unless otherwise stated.

6. Returns and Refunds

You may return eligible products within 30 days of receiving your order in accordance with our Return & Refund Policy.

Approved refunds will be processed within 7 business days using the original payment method.

7. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, pricing and images are accurate. However, colours and product appearance may vary slightly depending on your screen or device settings.

8. Intellectual Property

All content available on this website, including text, images, graphics, logos, icons and designs, is the property of Toysent or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced or distributed without prior written permission.

9. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where such limitation is prohibited by law.

To the fullest extent permitted by law, Toysent shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or the purchase of our products.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

11. Changes to These Terms

We reserve the right to amend these Terms of Service at any time. Any updates will take effect immediately upon publication on this website.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom, unless otherwise required by applicable consumer protection laws.

13. Contact Us

Toysent
111 Kersehill Cres
Abbots Wynd
Falkirk FK2 9GJ
United Kingdom

Email: contact@toysent.com
Phone: +44 7870 818114

Last Updated: July 2026