Privacy Policy

At Toysent, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your personal data when you visit our website or make a purchase.

1. Who We Are

Toysent
111 Kersehill Cres
Abbots Wynd
Falkirk FK2 9GJ
United Kingdom

Email: contact@toysent.com
Phone: +44 7870 818114

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name
• Billing and delivery address
• Email address
• Telephone number
• Order details
• Payment information (processed securely by our payment providers)
• IP address
• Browser and device information
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders.
• Provide customer support.
• Process payments securely.
• Arrange shipping and delivery.
• Prevent fraud and unauthorised activity.
• Improve our website and customer experience.
• Comply with legal and regulatory obligations.

4. Payment Security

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.

5. Delivery Partners

To deliver your order, we may share your name, address and contact details with our delivery partners solely for the purpose of completing your delivery.

6. Cookies

Our website uses cookies and similar technologies to ensure the website functions correctly, remember your preferences, analyse website traffic and improve your shopping experience.

7. Sharing Your Information

We only share your personal information where necessary to process your order, comply with legal obligations or work with trusted service providers. We never sell your personal information to third parties.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to the processing of your data.
• Request a copy of your personal information.
• Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

12. Contact Us

Toysent
111 Kersehill Cres
Abbots Wynd
Falkirk FK2 9GJ
United Kingdom

Email: contact@toysent.com
Phone: +44 7870 818114

Last Updated: July 2026